We do quote three working days for orders to be processed with U.K. Mainland deliveries usually taking between 1-3 working days and are sent ‘recorded, signed for’, which makes them easy to track. Should you not be at home when a delivery is attempted, your postman will leave a slip through your door and your package will be returned to your closest main post office, waiting for collection. If you do not collect your parcel it will be returned to us and we will then contact you to confirm that your address details are correct so that we can reship if it does eventually arrive back with us.
99% of International orders usually deliver within 7 – 10 working days, however they can take up to 21 working days, but this is quite rare. International orders are sent ‘Track and Trace’ and most countries do not require a signature on delivery so will normally be posted through your letterbox, size permitting. If not, it will be returned to your local post room and a card left through your door, notifying you of an attempted delivery and your package is awaiting a pick up. Please collect this from the mail depot.
Please check if your country is an ‘Airsure’ Country (a country where a signature is not required)
Please also be aware that we do send to some countries signature required and some countries without a tracking number.
Carriers Used (UK):
Royal Mail, delivery time 1 to 4 business day after the order has been dispatched – Please contact us if your parcel has not been received within 15 working days. Royal Mail for EC and Export or the best carrier for the destination will be used.
Carrier Used (Outside of the UK)
This is generally your local / national mail services / regular postal services.